Emergency Plumber | Shoresteady Plumbing

Shoresteady Plumbing technician repairing pipes

What to do in the first ten minutes

What you do before anyone arrives decides how big the repair is. Start here, then call (757) 824-9862 and tell us what you are seeing. There is more detail in what to do when a pipe bursts.

Shut the water off at the main
Cut power to any wet area
Open a low tap to drain the pipes
Photograph everything before you clean up
Stop using water if sewage is backing up
Keep chemicals out of a blocked drain

Plumbing emergencies we take

These are the calls we move other work for, because every hour makes them worse or more expensive.

Burst and frozen pipes

Split copper, a cracked fitting, or a line that froze in a crawlspace. We isolate the break, repair it and check what else on that run froze with it.

No water in the house

On a well that is usually the pump, the pressure tank or the pressure switch. We test the system, find which one it is and get water back on. See well pump repair. If the pump is fine but the pressure is not, that is pressure tank repair.

Sewage backing up

Toilets and tubs backing up together means the main line or the septic tank, not the fixture. We clear it, put a camera down it and tell you which one you have. See every drain backing up. If the line itself has failed rather than blocked, see sewer line repair.

Water pouring from a leak

A failed supply line, a leaking water heater or a fixture that will not shut off. We stop the water, repair it properly and test it before we leave. See leak detection and water leak repair.

What same day actually means here

We would rather tell you the truth about timing than promise a truck in the middle of the night. Most urgent calls get a same-day visit, and everything gets an honest arrival window.

Seven days, 8:00am to 9:00pm

Evenings and weekends included. Anything that comes in after 9:00pm gets a call back first thing the next morning, and the steps above hold the damage until then.

Stocked trucks and our own shop

There is no supply house around the corner out here, so we carry more inventory in the shop and on the trucks than most companies our size carry anywhere.

No surprise on the invoice

You approve a written estimate before work begins, even on an urgent call. The price is the same whenever we are open, with no evening or weekend premium. Typical prices are in what a plumber costs out here.

Guaranteed in writing

2-year workmanship

Our guarantee on the labor, on every job we do.

Manufacturer warranty

Passed through to you in full on everything we install.

100% satisfaction

If it is not right, we come back and make it right.

Questions We Get Asked About Emergency Plumbing

What people ask when they call us with water where it should not be.

Do you offer 24 hour emergency plumbing?

We are not a 24 hour shop, and we would rather say so than have you waiting on a call back at 2:00am. What we do run is longer hours than most: 8:00am to 9:00pm, seven days a week, evenings and weekends included, with urgent calls going to the front of the schedule. Anything that comes in after 9:00pm gets a call back first thing the next morning, and with the water shut off at the main the damage stops until we arrive.

Can you come out today?

Often, yes. Same-day visits are common and urgent calls go to the front of the schedule. Call (757) 824-9862 rather than filling in the form if water is running now, because the phone is faster.

I have no water at all. What should I check first?

If you are on a well, check the breaker for the pump and the pressure switch before anything else. If the breaker is on and you still have nothing, it is usually the pump, the pressure tank or the switch, and that is a visit rather than a fix you can do yourself.

Sewage is backing up into my tub. What do I do?

Stop running water anywhere in the house, including the washing machine, and do not flush. When more than one fixture backs up at once the blockage is in the main line or at the septic tank. Running more water only adds to what has nowhere to go.

What does an emergency plumbing call cost?

The same way every other job is priced here: we look at it, give you a written price, and you approve it before any work starts. There is no evening or weekend premium. The price is the same whenever we are open.

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Ready for a steady hand?

Book with our team, or call us seven days a week from 8am to 9pm.

Call (757) 824-9862

Emergency plumbing on the Eastern Shore