What each guarantee actually means
A warranty is only worth what it says on paper. Here is exactly what ours say.
2-year workmanship
Our guarantee on the labor, on every job we do. If our work fails inside two years, we come back and make it right at no charge to you.
Manufacturer warranty
Passed through to you in full on everything we install. Typically six years on a water heater, longer on some equipment. We register it and hand you the paperwork.
100% satisfaction
If the work is not right, we come back and make it right. That is not a term with an expiry date attached to it, it is how we intend to keep working here.
Questions We Get Asked About Our Warranties
Is the workmanship guarantee in writing?
Yes. It is on the estimate you sign before work starts, not something you have to ask about afterwards.
What if the part fails rather than the work?
That is the manufacturer warranty, and it passes through to you in full. We handle the claim and the return rather than sending you to the manufacturer yourself.
Does the guarantee cover a fixture I supplied myself?
Our workmanship guarantee covers our installation of it. The unit itself carries whatever warranty you bought it with. Units we supply come backed by our full warranty support.
Do I need to register anything?
No. We register the manufacturer warranty on equipment we install and give you the paperwork for your records.
What if I am simply not happy with the job?
Call us and say so. The 100% satisfaction guarantee exists because a company that plans to work on the Shore for another twenty years cannot afford to leave people unhappy.
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Ready for a steady hand?
Book with our team, or call us seven days a week from 8am to 9pm.
Call (757) 824-9862