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Tankless water heater installation, repair, and replacement

Sizing, gas line, and venting, service, and descaling, by Rinnai and Navien certified fitters. Go straight to tankless installation and replacement or tankless repair and descaling, or read on for whether tankless suits your house at all.

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Shoresteady Plumbing technician repairing pipes

What a tankless water heater actually buys you

Tankless is not right for every house. Where it fits, it changes how the household uses hot water.

  • Hot water that does not run out mid-shower
  • A fraction of the floor space of a tank
  • Lower standby energy loss month to month
  • Longer service life than a tank unit
  • No tank sitting full of Shore well sediment
  • Wall-mounted, away from flood risk

When to service a tankless water heater and when to replace it

A tankless unit outlasts a tank, so most of what we get called to is service rather than replacement. These are the three answers.

Descale when the output has dropped off

Scale on the heat exchanger is the most common reason a tankless unit stops delivering, and it is service rather than a fault. Hard well water makes it happen faster here. See tankless repair and descaling.

Repair when it is a sensor, a fan or an igniter

An error code usually points at one component, and parts for Rinnai and Navien units are available. On a unit that was installed properly, a repair is nearly always the cheaper answer.

Replace when it was undersized from the start

If the unit was never sized for what the household draws at once, no amount of service fixes that, and the same goes for one on a gas line that cannot feed it. See tankless installation and replacement.

The parts of a tankless install people skip

Most tankless problems trace back to a shortcut at installation. These are the ones that matter, and the full job is on tankless installation and replacement.

A real load calculation

Sized on how much hot water your household actually draws at once, not on the square footage of the house.

Gas line and venting

A tankless unit usually needs a larger gas line and its own venting. We do both, to code, as part of the job.

Water treatment first

Hard well water scales a heat exchanger fast. We test the water and tell you if treatment should come first.

Descaling and maintenance

Periodic descaling keeps the unit at full output. We set the schedule and can carry it out each year. See tankless repair and descaling.

Choose the job you need

Why the Shore calls us for tankless water heater work

From large commercial projects to a dripping faucet, the work gets the same treatment: diagnosed correctly, repaired carefully, guaranteed in writing.

Stocked for the Shore

There is no supply house around the corner out here, so we carry more inventory in the shop and on the trucks than most companies our size carry anywhere.

Who actually shows up

A Shoresteady Plumbing technician who has been background checked and drug tested. We provide clear estimates before work begins.

No surprise on the invoice

You approve a written estimate before work begins. If the job needs something we did not see, we stop and talk to you first. Financing through Acorn Finance is available.

Guaranteed in writing

2-year workmanship

Our guarantee on the labor, on every job we do.

Manufacturer warranty

Passed through to you in full on everything we install.

100% satisfaction

If it is not right, we come back and make it right.

Questions We Get Asked About Tankless Water Heaters

The questions that decide whether tankless is worth it for your house.

Is a tankless water heater worth the higher upfront cost?

It depends on how much hot water the household actually uses. Larger families see the benefit soonest. We run the comparison for your house and show you the numbers rather than quoting a rule of thumb.

Will my existing gas line support a tankless water heater?

Often it does need an upgrade. A tankless unit draws far more gas at once than a tank does. We assess the line and handle the gas work and venting in-house rather than sending you to someone else.

What are your hours?

Monday through Sunday, 8:00am to 9:00pm. Requests that come in after 9:00pm get a call back first thing the next morning.

Do tankless water heaters need maintenance?

Yes. Periodic descaling keeps the heat exchanger clear, and it matters more here because so much of the Shore is on hard well water. We can put it on a schedule: see tankless repair and descaling.

Can you service a tankless water heater someone else installed?

Yes. We service and descale tankless units regardless of who put them in, and we will tell you honestly if the original installation is the reason it is underperforming.

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Book with our team, or call us seven days a week from 8am to 9pm.

Call (757) 824-9862

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Call (757) 824-9862