Call us when your water heater shows these signs
Most of these are repairs. Water pooling at the base usually is not, so shut the supply to the water heater and call.
- No hot water at all
- It runs out faster than it used to
- Popping or rumbling from the tank
- Rusty or discolored hot water
- The pilot light will not stay lit
- Water pooling around the base
How we service a tank water heater
We start with what is actually failing, because on a tank that is often one part rather than the whole unit.
Find the fault
Elements, thermostats, thermocouples, gas valves, and the wiring or gas supply feeding them. We test rather than guess.
Say whether it is worth it
A leaking tank cannot be repaired. A failed part on a unit under about eight years old usually is worth fixing, and we will say which one you have.
Flush the sediment out
Sediment settles at the bottom and cooks against the burner, which wastes gas and kills tanks early. An annual flush is the single best thing for a tank on well water.
Check the anode rod
The anode rod corrodes so the tank does not. Replaced on time it costs little and adds years to the water heater.
Why Shore homeowners call us for water heater repair
Fast visits, an honest answer on repair against replace, and a price before we start.
Parts on the truck
Common elements, thermostats, and thermocouples ride with us, so most water heater repairs finish in one visit.
Straight about replacing your water heater
If the tank is done, we say so and show you why, rather than selling you a repair that buys a month.
No surprise on the invoice
You approve a written estimate before work begins. If the job needs something we did not see coming, we stop and talk to you first.
Guaranteed in writing
2-year workmanship
Our guarantee on the labor, on every job we do.
Manufacturer warranty
Passed through to you in full on everything we install.
100% satisfaction
If it is not right, we come back and make it right.
Questions We Get Asked About Water Heater Repair
What people ask when the water heater stops making hot water.
How much does a water heater repair cost?
Most repairs run $175 to $600, depending on the part. That is money well spent on a water heater under about eight years old. Replacement ranges are in our water heater replacement cost guide.
How soon can you come out?
Often the same day, and usually within the week. We work 8:00am to 9:00pm, seven days a week, so evening and weekend visits count too. Book online or call (757) 824-9862 for a time.
Should I repair or replace my water heater?
If the tank is leaking, it is a replacement, because a corroded tank cannot be repaired. If it is a thermocouple, element or thermostat on a unit that is not too old, a repair is the better buy.
How often should a tank water heater be flushed?
Once a year for most homes, and that matters more here because so much of the Shore is on well water. We can flush it and check the anode rod on the same visit.
Will you service a water heater someone else installed?
Yes. We repair and maintain tanks whoever installed them, and we will tell you honestly if the original install is the reason it is giving trouble.
Choose the job you need
- Tank installation and replacement: New 40 and 50 gallon tanks, fitted to code
- Tank repair and maintenance: No hot water, leaks, flushes, and anode rods
- Tankless installation: Sizing, gas line, and venting, done in-house
- Tankless repair and descaling: Error codes, output drops, annual descaling
Explore related services
- Everything we install, repair, replace, and maintain
- Water heater installation, repair, and replacement
- What the Shore says about us
- One membership. Every plumbing system in your house, looked after
- Plumbers who actually live on the Eastern Shore
- How Much Does Water Heater Replacement Cost on Virginia’s Eastern Shore
- Tank water heater installation and replacement
- Tankless water heater installation and replacement
- Tankless water heater repair and descaling
Ready for a steady hand?
Book with our team, or call us seven days a week from 8am to 9pm.
Call (757) 824-9862